Support Member Outbound Script

Twirl Me/Hunter Outbound Recruiter Script
(Tax Campaign)

“Hello, my name is ________ calling with Hunter Employment Group. Congratulations on being selected for our Support Member position. Your file shows that you are waiting for your W2s or tax-related documents, is that correct?”  
If applicant says YES--- “Okay, great! The next training class will be on _______ and we are trying to fill that class as quickly as possible.  The fee to file your taxes is $225 upfront or will you need a loan to borrow against your refund?”   
  
If applicant says YES to loan----“Okay, great! Please fax or email the tax application that you were given.  Be sure it is filled out completely.  Please get pen and paper handy so that I can give you the fax or email address.
Fax number: 832-266-0465
Email address: hunteremploymentgroup@gmail.com
((After fax or email info given))--- “Once we receive your loan application, you will have a decision within 2-4 hours.  Thanks for your time and have a great day!”
¬
**(If applicant asks specific questions about the loan or fees, advise them you will transfer the call to our Tax and Loan division for further assistance.  (To transfer the call, press ## and then dial Extension 4))

((If applicant is NOT filing taxes with us))---“Hello, my name is ________ calling with Hunter Employment Group. Congratulations on being selected for the job! Since you are not filing your taxes with us, the only other position that we have available right now is for appointment setters which requires you to initially work from home for the 1st two weeks. After that, you will be placed in the call center nearest your zip code; pending availability.  The starting salary is also $15 per hour answering inbound calls. Now, for this position there is a startup fee required, but we do have in-house financing available to cover that, if needed. This fee covers your access to our system, log-in credentials, uniform shirt, and your own personalized extension. The fee is $115, do you have that amount today?

If applicant says NO---"Okay, no problem. Would you like to see if you can be approved for a loan?

   If YES---"Great! If approved the funds will be deposited into your traditional bank account. Please email your bank routing and account number to: hunteremploymentgroup@gmail.com.  Please allow 2-4 hours to hear back from our finance department.

  If NO--"Okay, no problem.  I will update your file.  We will keep you updated on any other positions that may open in the near future. Thank you for your interest and have a great day!"

 

   ((If no answer, leave voicemail))---“Hello, my name is _______ with Hunter Employment Group. This message is for_______. I am calling you with information about your job status. Please call me back at 832-266-0455 Ext.____  before 6pm today. Thank you!

TwirlMe%20Hunter%20Outbound%20Script.docx

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